One agent, every channel
Text, voice and email are now switches on a single AI agent, with one memory and one setup across every way customers reach you.
Published August 15, 2026. 12 highlights, the same notes clients see in the app's What's New panel.
Text, voice and email are now switches on a single AI agent, with one memory and one setup across every way customers reach you.
A customer who called yesterday and texts today is greeted like the same person. The agent carries context between calls, texts and your team's replies.
Every call your AI answers shows up as a card with a summary, notes and the full transcript, and your team can join the live call and pick up where it left off.
Drop a quote or estimate into chat and ask for a follow-up. The assistant reads it, finds or creates the contact, and queues the sequence, with a confirmation before anything runs.
Every workspace can get its own sending and receiving email domain. Records publish automatically, verification runs itself, and replies land back in Conversations.
Set up mailboxes like dispatch@ or hello@ that route into Conversations, decide whether new senders become contacts, and optionally staff them with an agent.
Every number gets a full routing plan: ring order, which devices ring, timeouts, and call recording with a spoken notice.
Estimates sync from QuickBooks automatically. Amounts and status land on the contact, follow-ups key off them, and paid in full stops the sequence on its own.
Point app.yourbusiness.com at your workspace. We attach it, walk you through one DNS record, and issue the certificate automatically.
"Notify my team" now reaches the web app and your phone the moment a new lead comes in.
The agent can hold off for up to an hour so your team gets the first shot, then answers everything the customer sent in one reply if nobody stepped in.
Pick tags, teammates, forms, pipelines and custom fields by name, and start automations straight from website form submissions.
The first conversation is twenty-five minutes. You leave with the questionnaire, and an NDA signed by us if you want one.